In an earlier blog I had noted that I had lodged three complaints / requests with the Pune Municipal Corporation using their website www.egovpmc.com. The current status is that for 2 complaints the concerned assistant commissioner has asked the administrator to forward the complaint to a different department. The third complaint hasn’t yet been looked at.
Pretty good considering that I wasn’t even expecting these online complaints to ever be read. I appreciate the effort put into creating an e-governance portal for Pune city and I hope it is used widely by citizens and that the adminstration also acts quickly on all complaints.