Broadband Unlimited Usage Packs are ridiculous

Sify is one of the broadband providers in India. Sify is just an example as many other broadband providers are offering similar packages. While some have MB limits per day, some have them per month.

Check out Sify’s Service Price List, especially the so called Unlimited packages. Sify’s idea of 150 MB limit per day in case of these “unlimited” packs is just ridiculous.

A speed of 256 kbps is realy just (256 / 8 = 32 KBps). Note the difference between ‘kb’ and ‘KB’. kb is kilo bits while KB is kilo bytes. 1 byte is made up of 8 bits. The reason why ISPs and broadband providers state numbers in kilo bits even when most software display download speeds in kilo bytes, is obviously to take advantage of the users ignorance of bits and bytes..
Anyway, coming back to our Sify example, at 32 KBps it will take me just 80 minutes to exhaust my 150 MBs. After that Sify will keep deducting one day for extra 25 MBs of usage.

8am to 10pm is the duration for this limit of 150MB. Fortunately at night there’s no such limit.

The calculation is
1 MB = 1024 KB
(1024 / 32) x 150 = 4800 seconds. i.e 80 minutes.

So technically if I start a download at 8am in the morning and it goes on till 10pm, I will use up my alloted 150 MB in just the first 80 min of the day. After that, in the rest of the day considering that I am using up 1 MB in 32 seconds, in 45600 seconds left in the day, I will use up 1425 MBs.

Sify deducts 1 day for every 25 MB of usage abov 150 MB. So by Sify’s logic, I would have used up 1 + 57 = 58 days worth of broadband connection in one day. How strange is that?

If this isn’t an unfair practice meant solely to take advantage of users ignorance of kbs and GBs, what is?

If you present this argument to the broadband company, they will ask you why in the world do you need these many MBs. The counter is that broadband can be useful and successful only if people can download as much as they want.. software, music, movies, games…

If I just have to check mails and do Google searches, I am much better off using a cheaper dialup.

These plans are tricking customers into thinking they have broadband when they really as just a little better off than dialup.

Is TRAI listening? If not, I hope at least the broadband customers are.

Ref:
http://www.sifybroadband.com/master_pricelist.php
http://www.bsnl.co.in/service/dataone_tariff.htm

  • leostar

    i took 128kbps unlimited plan 750plan ..airtel broadband connection 1 mth back…just frustrated with it..speed sucks…only 8-10kbps downloading speed..that is almost equal to the earlier dialup satyam connection i had … these all service providers r cheating the indian public…we should take help of media to bring justice…plz all of u try writing to news channels for help…this is not done…
    i think these service providers think the indian public is stupid…they always have some hidden rule in each plan …

    so common guys lets stand together n kick their a**

  • leostar

    i took 128kbps unlimited plan 750plan ..airtel broadband connection 1 mth back…just frustrated with it..speed sucks…only 8-10kbps downloading speed..that is almost equal to the earlier dialup satyam connection i had … these all service providers r cheating the indian public…we should take help of media to bring justice…plz all of u try writing to news channels for help…this is not done…
    i think these service providers think the indian public is stupid…they always have some hidden rule in each plan …

    so common guys lets stand together n kick their a**

  • StoneCold

    in india we are forced to take one of this isps im feeling really sorry for india other countrys hav high speed net like T1 T2 etc speeds go upto 40mbps damn here we not even getting 2mbps unlimited at a decent price we have to do some thing people May God Hepls india to grow net speeds and crash down prices thats atleast every1 can pray 🙂

  • StoneCold

    in india we are forced to take one of this isps im feeling really sorry for india other countrys hav high speed net like T1 T2 etc speeds go upto 40mbps damn here we not even getting 2mbps unlimited at a decent price we have to do some thing people May God Hepls india to grow net speeds and crash down prices thats atleast every1 can pray 🙂

  • Shailender Sharma

    I just want to say that don’t just post blogs. Please for God’s (& Self) Sake do something. Let be unite in one place (Delhi or somewhere else) and take some legal action against these ISPs. If not then keep on blogging but remember it won’t do anything helpful. SO PLEASE WAKE UP & MAKE A REVOLUTION FOR INDIAN’S BETTER IT FUTURE & SERVICES.

    Will YOU?

  • Shailender Sharma

    I just want to say that don’t just post blogs. Please for God’s (& Self) Sake do something. Let be unite in one place (Delhi or somewhere else) and take some legal action against these ISPs. If not then keep on blogging but remember it won’t do anything helpful. SO PLEASE WAKE UP & MAKE A REVOLUTION FOR INDIAN’S BETTER IT FUTURE & SERVICES.

    Will YOU?

  • Hi,
    recently I’ve renewed my net account of sify. The third day it said that my account has been expired. I wonder how is it possible and reffered my session details, it says that I’ve downloaded around 903MB of data from morning 8:00AM to 3:45PM. (In this time I was in office) and nobody was there in my home. I disconnected the connection.)

    With their Unlimited scam, it seems there is some frauds also there in sify. Doing all these mischives.

  • Hi,
    recently I’ve renewed my net account of sify. The third day it said that my account has been expired. I wonder how is it possible and reffered my session details, it says that I’ve downloaded around 903MB of data from morning 8:00AM to 3:45PM. (In this time I was in office) and nobody was there in my home. I disconnected the connection.)

    With their Unlimited scam, it seems there is some frauds also there in sify. Doing all these mischives.

  • Psysum

    Sify,

    Is the most pathetic service provider with a bunch of dump people who are on calls.complain taken several times resolution made zero times.with 30 days of validity one would be able to access connection only for 25 days with a speed like a local net provider who is charging just Rs-10.the connection which i have taken charges goes like this:
    Installation – Rs – 1500/-
    Monthly Chrg – Rs – 1120/-
    Calling Customer Care for Complaining -Rs – 300/-
    guys prefer anyother service provider rather than being cheted by sify slowband.

  • Psysum

    Sify,

    Is the most pathetic service provider with a bunch of dump people who are on calls.complain taken several times resolution made zero times.with 30 days of validity one would be able to access connection only for 25 days with a speed like a local net provider who is charging just Rs-10.the connection which i have taken charges goes like this:
    Installation – Rs – 1500/-
    Monthly Chrg – Rs – 1120/-
    Calling Customer Care for Complaining -Rs – 300/-
    guys prefer anyother service provider rather than being cheted by sify slowband.

  • Kobita

    I use 900 BSNL plan with a monthly dowload limit of 2.5GB which isn’t much really. Which is the best plan out there for unlimited dowload access?
    I don’t mind paying Rs.2000 atleast! I am in Bangalore

  • Kobita

    I use 900 BSNL plan with a monthly dowload limit of 2.5GB which isn’t much really. Which is the best plan out there for unlimited dowload access?
    I don’t mind paying Rs.2000 atleast! I am in Bangalore

  • lightgreen

    guys i recently changed from bsnl 256 home to 900 unlimited
    and the speed chage from 1.05 mb to 256kb
    i downloaded 5 gb in first 3 days more to come
    although speed is very less now around 20 kB for normal and 30 kBps for torrents but its ok as i download around 7 hr ansd 12 hr on weekends

  • lightgreen

    guys i recently changed from bsnl 256 home to 900 unlimited
    and the speed chage from 1.05 mb to 256kb
    i downloaded 5 gb in first 3 days more to come
    although speed is very less now around 20 kB for normal and 30 kBps for torrents but its ok as i download around 7 hr ansd 12 hr on weekends

  • anubhav

    Can anyone tell me the speed of the 750 plan of the bsnl that is unlimited download.
    It sucks please tell me it is just the fault at the servers a movie download takes almost 20 hrs and before like when i was using the 500 plan i could have downloaded that movie in 3 hrs
    Please just tell me how’s that Possible
    and where to complain
    can i go to the Consumer Court

  • anubhav

    Can anyone tell me the speed of the 750 plan of the bsnl that is unlimited download.
    It sucks please tell me it is just the fault at the servers a movie download takes almost 20 hrs and before like when i was using the 500 plan i could have downloaded that movie in 3 hrs
    Please just tell me how’s that Possible
    and where to complain
    can i go to the Consumer Court

  • rahul

    Gosh!all these slowband connections are pathetic in india.all i can say is pray & plz go 2 consumer court & file as many fraud cases as u can against all these fraud ISP`s.plz dont leave them once u get bck ur connection remember how much pain & stress it took 4 u guys 2 get bck ur connection.if possible file police case against their false allegations & ofcourse hidden charges ,false publicity all other things that completly MISLEAD indian public.

  • rahul

    Gosh!all these slowband connections are pathetic in india.all i can say is pray & plz go 2 consumer court & file as many fraud cases as u can against all these fraud ISP`s.plz dont leave them once u get bck ur connection remember how much pain & stress it took 4 u guys 2 get bck ur connection.if possible file police case against their false allegations & ofcourse hidden charges ,false publicity all other things that completly MISLEAD indian public.

  • Husain

    It seems that the TRAI is regulated by these broadband providers

  • Husain

    It seems that the TRAI is regulated by these broadband providers

  • Nikhil

    Hi, i am using airtel broadband since 6 months. i am using plan of Rs 499/-, 64 kbps, with landline of Rs.100/- calls free. I get download speed of 10-12 kbps with unlimited download limit. I have read above comments & feel that airtel is best as a service provider. At new registration, u will get connection within 1-2 days, also depends on area u r in. Internet was down for 2-3 times but immediately within 1-2 hour it resumed after i launched complaint at c.care. bye bye. hope u feel this useful………….

  • Nikhil

    Hi, i am using airtel broadband since 6 months. i am using plan of Rs 499/-, 64 kbps, with landline of Rs.100/- calls free. I get download speed of 10-12 kbps with unlimited download limit. I have read above comments & feel that airtel is best as a service provider. At new registration, u will get connection within 1-2 days, also depends on area u r in. Internet was down for 2-3 times but immediately within 1-2 hour it resumed after i launched complaint at c.care. bye bye. hope u feel this useful………….

  • I went through Sify's and BSNL's packages and I am unable to find a true unlimited pack. Unlike SIfy, BSNL at least does not claim that it is offering an unlimited package.

    Iqara and Reliance apparently do offer true unlimited

    http://www.iqara.net/homezone/suvidha/bbndsuvid
    http://www.relianceinfo.com/Infocomm/Broadband/

  • ugaonkar

    Hi,
    Can you tell me how to get Rs 4000/- balance from Tata broadband as they do not want to give Topup Xtravalidity time for consumtion of balance now. MY sue fo intenet is very small and I donot want the add on. can you tell me pl. I am a sr citizen.

  • Aspi Nirumvala

    Hi I am looking forward for a suggestion to hv unlimited download/upload at 512 KBps at an approx Rs.600/= per month. Can u advise a service provider for Bombay

  • Ugaonkar

    Hi,Very good Harshdad. kep it up. We need more smart guys like you to point out. I am having similar problem ! I went on paying vsnl years after years and I have Rs 4200/- with them now but they donot give money back nor ready to renew my acct when period expire. Now I camoe to know that I can buy a value card of Rs 1000/for three months and continue. I donot down load muck and they are forcingme that I should down load music and pictures to consume my money. I am now 73 years and I donot want to down load much. and I have block Rs4200/-withTatbroad band.
    Ugaonkar

  • Beware of sify guys, here is my experience
    I am one of your unfortunate clients who had to go through frustration, anger and fear over last few days.

    1. Sify people have been giving me false commitments everyday.
    2. My complaints status is being changed to “resolved” each time without confirming the same with me.
    3. Sify tech support guys threatened me at my home.
    4. Sify customer care people are not able to answer any questions.
    5. Promise for callback was never fulfilled from sify .
    6. Sify tech support and customer care contradicting each other.
    7. Sify tech support guy talking on phone while he is drunk.
    9. I mailed the same issues above to their nodal officers but no one has bothered to respond to that mail.

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