If you are an Iqara / You Tele customer, please note that all calls made from Pune to their customer support call center are STD calls as the support number is Mumbai based. I have repeatedly compalined about this to customer support as well as the Pune office, but nothing is done in the matter.
Considering the number of times one has to call Iqara and the duration you then have to hold the phone, my customer support call bills are running into sizable amounts.
I suppose it must be a similar case for other Iqara / You Tele cities as well.
If you are an Iqara customer please check if you are paying STD charges for customer support and complain!
PS- Iqara changed its name to You Telecom in Aug 2006.