Frankfurt Airport Incident – Ignorant / Insensitive / Rude Or Racist?

I recently traveled to the US and back to India. On my way to San Francisco I had a connecting flight at Frankfurt, Germany. The following is an experience at Frankfurt that I can’t quite categorize. Is it ignorance / insensitivity / rudeness / racism or maybe even an over reaction on my part?

The official at the boarding gate asked for my passport and boarding card. I handed over my passport and he got back saying. “You need to get a new one”.  I was surprised by this comment and asked why. With  the current security overdrive at airports, for a second I thought he intended to stop me from boarding my flight to the US.

He pointed out that my passport was not machine readable as there wasn’t any machine code that he could scan. “This passport is archaeological” he said. He followed it up with a smirk and said “But in India this passport must be brand new. Right?”. He then handed over my passport and let me through. I was offended and said “No that isn’t the case.” and moved on.

On the flight I spent quite some time pondering over the incident and wondering if I should have complained and escalated the matter. My passport sure is 9 years old and it’s true that it doesn’t have the newer machine codes.  However  I felt the official had no business to say that  in India it must be brand new. From the incident it can be construed that not only did he not have much respect for India but also for Indians.

However I do not think it’s fair to always jump to a conclusion that the person was a racist.  So I wonder if he just was an insensitive and rude person and was just as likely to make such nasty comments even to passengers from the developed world. What if this comment was made by an Indian to someone from Afghanistan or Somalia, countries that unfortunately are far less developed than India? Would I think the comment was ok? The answer is definitely a no.

I suppose I will never know if the man really did have a racist inclination or he was just being rude. However I think this is a good case to understand how an incident could be construed differently by different people. What an Indian would think as racist would perhaps be ignored by an American as just rude.

BTW I do not know if the person was part of the Lufthansa crew, German security or US security that is at times posted to provide additional security for flights headed to the US.



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Posted By - Harshad Oak

  • RM
    Hmm interesting ; Having lived and working in Germany for a brief time; I think what you encountered was "German Humor" a most difficult thing even when expressed in it simplest forms.

    If the uniform was brown or yellow shirt then gentleman was definitely German security.
  • Arvind
    Thanks for sharing your story.

    The incident could be termed as racial or rude but it could be termed as how they see India (technologically not advanced) so it depends upon
    The perception of that gentleman and to some extent you are also responsible giving him the privileged of not to scan your passport :)
    and in general Germans don't like foreigner’s not even Europeans actually nobody likes although it is an individual choice.

    Nobody likes the foreigners on their soil this is the global truth.
    Even Marathi's don't tolerate Bihari’s and if you ever travel to Delhi north Indian people don't like them there too due to certain characteristic but again I had met good and bad both kind of people from these same states and these few good people made me wonder how different and why they are so may be economic factor but not sure.

    The Punjabis had migrated to all over the world specially Canada but no problem from them. Why?

    It is hard to accept but most of Indian's don't have civic sense and especially people in general are not law abiding and it is lowest in
    Bihar, Jharkhand and UP although this is my personal perception from the experiences I had and some states are too honest too believe where I got my belongings (wallet & mobile etc...) back even after completely losing them.

    It is life all good and bad mixed together but let us make the world a better place to live.

    And u could have asked that gentleman how old he is?? ...but still he is working.
    (They don’t change him for a new machine at his place after all they always prefer the brand new Right ? ) :)

    !!And u r passion for java is quiet inspiring and i envy you for that !!
    !!Good day!!
  • Marc
    Thanks for sharing your strory.

    I too had encountered very rude immigration and airport officials at the Frankfurt airport in Germany. When I had a stopover flight with my mom in 1999, ww went up to a desk where the officer was working on his computer. We wanted to ask a question regarding our gate.

    Me and my mom stood stood there for several minutes right in front of his desk but he was so sternly bend low working on his computer. lol it was as if he was forcing himself to not look up. But the desk clearly said that this was the place to ask questions!

    And then when my mom said "excuse me officer..." before she could even complete the sentence, the guy pointed both his index fingers at the computer monitor and went back to work! LOL...I thought it was a bit rude. anyway, after almost 5 mins later, he then answered our question.

    Geeeeez this would never happen in an American airport! I wonder how this guy would have reacted if we were tall white blonde blue eyed people. I would bet my whole bank account he would not have pulled this stunt...

    ah humans!

    I have to go back to Frankfurt tommorrow in a stopover flight...so I hope since it's been 10 years since that incident, things have changed. But sadly, I have one of those old Indian passports! AW DAMN!
  • Hi Harshad,
    Read the incident, felt moved by it but at times we cannot help it as the things are not moving accordingly and especially when we are attacked on the basis of nationality yes we really feel offended and insulted but instead of offpouring our sentiments we should regulate to something more productive which would require excessive energy.
    Rick
  • Shekhar
    Hi Harshad,
    Sorry to hear about the incidence.
    I completely agree about your feelings of getting offended by the rude remarks made by the official.
    But on the flip side we can also presume that the official was ignorant about the world's technological developments.
    I would like to appreciate you for not having escalated this issue since I believe that any trivial issue could be blown out of propotions.
    Here I would also like to comment that our EQ plays a major role in navigating the reactions of the people with whom we interact.
    Instead of just saying "This isn't the case" had you said "that's none of anyone's business" in response to the official's comment about your passport the situation could have been worse.
    So just to wind up my post I would definitely say lets make this world a better place for the human race to grow.
  • Simba
    Rude & racist ! I think you should have escalated this, there & then. Racism complaints are taken very seriously especially in the US, the UK & most of developed Europe. It's not late even now - you could still write to the Frankfurt airport authorities quoting your flight time and the date/time of interaction, if you don't remember the person's name - pretty sure you would get a response and an action depending on how assertively & clearly you express yourself.

    Having said that, I have seen several even worse racist comments from our own Maharashtrian immigration authorities towards non-Maharashtrian travellers, with no respite if one complains. Unfortunately, our own countrymen are one of the most racist nationals in the world, that too with fellow Indians.
  • Hi Simba, Thanks for your suggestion. I will certainly consider that option.
    You are right about racism in different forms being prevalent in India as well.
  • Dr.A.B.Rao
    I fully agree with your statement in para two that not only did henot have much respect for India but also for Indians..Unfortunately this is the case with almost all other countries.Indians are slowly losing respect for no fault of their own.It might be because of our political system by which a person holding many criminal record also become a minister. Bhaskar Rao
  • Dear Dr. Rao,

    Generally racists target communities that seem to threaten their livelihood or their way of life. So maybe because Indians now have a much bigger global economic presence and are not just another poor and underdeveloped country; they are being perceived as competition and are getting a bit of a backlash.
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